By Laura Varnon, Marketing Coordinator

If you are shopping for a hot tub, you might want to consider the top 5 reasons not to buy from a traveling hot tub show. We are basing these reasons on comments we have heard directly from customers of a traveling spa show, who later came to us for service or water care products.  

1. Quality – Are the hot tubs high-quality? Have you read any reviews of the product? We recommend you do this when you are shopping for any hot tub, regardless of where you purchase it.  
    
2. The hot tub may look great at the show. It has a cover, cover lifter and steps. But when it gets to your house, it’s the spa only. And it was dropped off in your driveway.
    

For this reason, if you do decide to buy from a traveling show, you must get everything in writing, even if it is promised to you verbally. If you expect to have your hot tub delivered to your backyard, make sure it is written in the contract. Otherwise, you will have a several hundred pound item to move before you can park your car. If the contract doesn’t explicitly state that you will receive a cover, cover lifter and steps, you aren’t getting them.

The Spa and Sauna Company will always deliver to your backyard. Most of our spas include delivery, a cover, a cover lifter and steps. There are some exceptions, due to the style or size of the spa. However, if you do select one of the few spas that does not include certain accessories, you can rest assured that we will make that clear to you. 

3. The salespeople at the show may allow you to believe that they have a local showroom and service department, while they actually are based far away. You will not be able to reach them for delivery questions, routine service or repair issues.

At The Spa and Sauna Company, we have 3 showrooms in Reno and Sparks. We service all of the region, including Lake Tahoe, Northern Nevada and the Northern California Mountain communities. We also have water care and service departments. We are open 7 days a week. If you happen to need assistance while our showrooms are closed, we can be reached by voicemail, email and web chat.

4. The salespeople may reassure you that the hot tubs they are selling are chemical free and you don’t need to add anything to them. That is simply not true.

We, at The Spa and Sauna Company, know that all hot tubs require water care and routine maintenance. We have many different water care options available to suit your unique needs. We also send out instructional material via email to help you care for your hot tub.

5. Check their reputation. While salespeople at traveling events pitch their shows as a once in a lifetime opportunity, they visit several times a year, which makes much of what they say suspect.

Here are some reviews from a traveling spa show that frequently visits the Reno area:

So far the experience is the worst!!! This place has the worst customer service I have ever seen. Good luck if you ever try and call them, you will always be forwarded to a voicemail...!!! – Sean S, Yelp Review

Do not buy anything from this company. You will regret it. – Bob M., Yelp Review

Worst company ever!!! Do not buy a spa from them. They are overpriced and salesmen are pushy.  – Emily K., Yelp Review

Do not buy a spa from these people.  They are scam artists and do not provide what they say they will!  - Izzy M., Yelp Review

In comparison, here are some of the comments from our happy customers.

The service department went above & beyond again! – Bernard G., Google Review

These guys are great. Very friendly, helpful, and knowledgeable. The delivery guys made a difficult process look easy. Quick, too. – Arthur E., Google Review

5 star service, helpful and polite. – Carolyn Rose, Google Review 

Super positive experience. Everyone that we have dealt with has been super helpful and enjoyable to talk with. – Jess M., Google Review

The Spa & Sauna Company has created a wonderful experience. – Edward R., Google Review

Great service all around! We love our new spa! – Stephanie B., Google Review

To read the Google Reviews from The Spa and Sauna Company, The Spa and Sauna Shop and Reno Hot Spring Spas and Billiards, click here.

We hope you consider these reasons when you are shopping for a hot tub. We would be happy to help you in your search!

By Laura Varnon, Marketing Coordinator

If you are shopping for a hot tub, you might want to consider the top 5 reasons not to buy from a traveling hot tub show. We are basing these reasons on comments we have heard directly from customers of a traveling spa show, who later came to us for service or water care products.  

1. Quality – Are the hot tubs high-quality? Have you read any reviews of the product? We recommend you do this when you are shopping for any hot tub, regardless of where you purchase it.  
    
2. The hot tub may look great at the show. It has a cover, cover lifter and steps. But when it gets to your house, it’s the spa only. And it was dropped off in your driveway.
    

For this reason, if you do decide to buy from a traveling show, you must get everything in writing, even if it is promised to you verbally. If you expect to have your hot tub delivered to your backyard, make sure it is written in the contract. Otherwise, you will have a several hundred pound item to move before you can park your car. If the contract doesn’t explicitly state that you will receive a cover, cover lifter and steps, you aren’t getting them.

The Spa and Sauna Company will always deliver to your backyard. Most of our spas include delivery, a cover, a cover lifter and steps. There are some exceptions, due to the style or size of the spa. However, if you do select one of the few spas that does not include certain accessories, you can rest assured that we will make that clear to you. 

3. The salespeople at the show may allow you to believe that they have a local showroom and service department, while they actually are based far away. You will not be able to reach them for delivery questions, routine service or repair issues.

At The Spa and Sauna Company, we have 3 showrooms in Reno and Sparks. We service all of the region, including Lake Tahoe, Northern Nevada and the Northern California Mountain communities. We also have water care and service departments. We are open 7 days a week. If you happen to need assistance while our showrooms are closed, we can be reached by voicemail, email and web chat.

4. The salespeople may reassure you that the hot tubs they are selling are chemical free and you don’t need to add anything to them. That is simply not true.

We, at The Spa and Sauna Company, know that all hot tubs require water care and routine maintenance. We have many different water care options available to suit your unique needs. We also send out instructional material via email to help you care for your hot tub.

5. Check their reputation. While salespeople at traveling events pitch their shows as a once in a lifetime opportunity, they visit several times a year, which makes much of what they say suspect.

Here are some reviews from a traveling spa show that frequently visits the Reno area:

So far the experience is the worst!!! This place has the worst customer service I have ever seen. Good luck if you ever try and call them, you will always be forwarded to a voicemail...!!! – Sean S, Yelp Review

Do not buy anything from this company. You will regret it. – Bob M., Yelp Review

Worst company ever!!! Do not buy a spa from them. They are overpriced and salesmen are pushy.  – Emily K., Yelp Review

Do not buy a spa from these people.  They are scam artists and do not provide what they say they will!  - Izzy M., Yelp Review

In comparison, here are some of the comments from our happy customers.

The service department went above & beyond again! – Bernard G., Google Review

These guys are great. Very friendly, helpful, and knowledgeable. The delivery guys made a difficult process look easy. Quick, too. – Arthur E., Google Review

5 star service, helpful and polite. – Carolyn Rose, Google Review 

Super positive experience. Everyone that we have dealt with has been super helpful and enjoyable to talk with. – Jess M., Google Review

The Spa & Sauna Company has created a wonderful experience. – Edward R., Google Review

Great service all around! We love our new spa! – Stephanie B., Google Review

To read the Google Reviews from The Spa and Sauna Company, The Spa and Sauna Shop and Reno Hot Spring Spas and Billiards, click here.

We hope you consider these reasons when you are shopping for a hot tub. We would be happy to help you in your search!

While there is no magic solution for improved health and wellness, there are strategies that can help you look and feel better instantly. One of the best is also the most enjoyable. Here’s how to restore health in minutes a day with a hot tub.

Rejuvenate Body and Mind A hot tub is a fantastic tool for giving you the physical and mental boost you need. With massaging jets pushing out tension and stress from the muscles, and a relaxed, distraction free environment to soothe the soul, five minutes is all it takes to rejuvenate body and mind for a healthier you.

Improve Cardiovascular Fitness Elevated heat causes the heart rate to increase—a response very similar to what happens when the body is engaged in light cardiovascular exercise. With regular use, the heart muscle strengthens, giving you the extra energy and vitality you need to do the things you enjoy.

Get Your Beauty Sleep No one can be their best when they are not getting the restorative sleep they need to function at peak levels. Use a hot tub 30 minutes before bed and put sleep aids away. Hot, massaging water is just what the doctor ordered for promoting a deep, restful sleep that finds you energized and ready to go in the morning.

To encourage local residents to check out the benefits of using a hot tub to help improve their overall health and well-being, The Spa and Sauna Company is providing free test soaks at all their showrooms. We do recommend, however, that people wanting to schedule their free 30-minute soak call us ahead of time to reserve their spot. To learn more about the benefits of owning a hot tub, just give us a call at ☎ 775-852-3838 or visit our website at: https://www.spaandsauna.com/

The Spa and Sauna Co. 
9748 So. Virginia Street, Ste. C-D
Reno, NV 89511 
https://maps.google.com/?cid=2463027483589999860
☎ 775-852-3838

The Spa and Sauna Shop
250 E Glendale Avenue
Sparks, NV 89431
☎ 775-852-3838
https://maps.google.com/?cid=16064479716723701911

Reno Hot Spring Spas and Billiards
6815 Sierra Center Parkway #100
Reno, NV 89511 
☎ 775-851-7727
https://maps.google.com/?cid=921080039542699057
 

Have you seen the amazing swim spa? A lap pool with big benefits, invest in this exciting item and you get family friendly fun, exercise and even hot tub hydrotherapy from home. 

If you’re unfamiliar, here are 3 of the best ways to use your swim spa. 
 

Aquatic Exercise From Home
Gym memberships can be expensive, and traveling is never convenient. With a swim spa, you have 24-hour access to water for anytime aquatic exercise. Add an underwater treadmill, resistance bands and more for a water workout right from home.

Soothe Aches and Pains From Your Swim Spa Hot Tub
Did you know swim spas can be equipped with a lap pool for swimming, and a hydrotherapy spa too? Slip over to the heated spa side of your swim spa and enjoy hydro massage to relieve aches and pains, ease chronic conditions and rejuvenate from within.

Customizable Lap Swimming
With an adjustable current, the swim spa is the perfect place for everyone to swim safely, from young children to more advanced adults. Turn the current down to teach the kids how to swim, and turn it up for more proficient swimmers looking for a robust workout.

So Go Ahead, Take a Swim, You Deserve It!
It’s, fast, fun and relaxing. Not only that, it’s good for the body, soothes the mind and can improve your overall health and well-being.

To encourage local residents to check out the benefits of using a swim spa to help improve their overall health and well-being, The Spa and Sauna Company is providing free swim spa test soaks at all their stores. We do recommend, however, that people wanting to schedule their free 30-minute test call us ahead of time to reserve their spot.

To learn more about the benefits of owning a swim spa, just give us a call at ☎ 775-852-3838 or visit our website at: https://www.spaandsauna.com/endless-pools-fitness-systems

The Spa and Sauna Co. 
9748 So. Virginia St. Ste. C-D
Reno, NV 89511
☎ 775-852-3838
https://maps.google.com/?cid=2463027483589999860

The Spa and Sauna Shop
250 E Glendale Ave
Sparks, NV 89431
☎ 775-852-3838
https://maps.google.com/?cid=16064479716723701911

Reno Hot Spring Spas and Billiards
6815 Sierra Center Parkway #100
Reno, NV 89511 
☎ 775-851-7727
https://maps.google.com/?cid=921080039542699057
 

Sauna enthusiasts regularly cite stress management as one of the best advantages to ownership. If you’re interested in learning more about how a sauna can improve your life, here are three easy ways to reduce stress with an in home sauna.

A Distraction Free Space - When the daily grind takes its toll on your neck and shoulders, the sauna is a welcome retreat. Once inside, there’s no distraction from cell phones, email or TV. Sit back, relax and let soothing heat erase tension, rejuvenate and refresh body and mind.

Heat Relaxes Tight Muscles - Sustained, elevated heat—like from the sauna—is much better than a traditional heating pad. With intense heat targeting the entire body, relief is long lasting. Heat relaxes muscles, reducing stiffness and stimulating blood circulation for improved flexibility and range of motion.

Release Endorphins for Increased Positivity A few minutes of sauna bathing is enough to trigger the release of endorphins—the body’s feel good hormones. Endorphins promote happiness, triggering healthy positivity and the after sauna ‘glow’ that stays with you through the rest of your day.

To encourage local residents to check out the benefits of using a sauna to help improve their overall health and well-being, The Spa and Sauna Company is providing free tests at all their showrooms. We do recommend, however, that people wanting to schedule their free 30-minute test call us ahead of time to reserve their spot. To learn more about the benefits of owning a sauna, just give us a call at 775-852-3838 or visit our website at: http://www.spaandsauna.com.

The Spa and Sauna Co. 
9748 So. Virginia Street, Ste. C-D
Reno, NV 89511 
https://maps.google.com/?cid=2463027483589999860
http://www.spaandsauna.com/hot-tub-store/spa-sauna-co-south-virginia-street
☎ 775-852-3838

The Spa and Sauna Shop
250 E Glendale Avenue
Sparks, NV 89431
☎ 775-852-3838
https://maps.google.com/?cid=16064479716723701911

Reno Hot Spring Spas and Billiards
6815 Sierra Center Parkway #100
Reno, NV 89511 
☎ 775-851-7727
https://maps.google.com/?cid=921080039542699057
http://hottubsreno.com/hot-tub-store/reno-hot-spring-spas-and-billiards
 

By Laura Varnon, Marketing Coordinator

The weather is warming up, Memorial Day and Father’s Day are around the corner, and you know what that means…it’s BBQ time! 

Here at The Spa and Sauna Company, we carry two unique types of BBQs – the Big Green Egg and Saber Grills. While the Big Green Egg is known for its unique appearance – it actually looks like a big, green egg – and its convection cooking methods, Saber Grills are more of a traditional-looking grill that features faster cooking time and quicker heating ability.

Recently, our Operations Manager Joe Lake hosted a BBQ for our entire team, using a Large Big Green Egg to cook up two 16-pound turkeys and a Saber Grill to cook up two tenderloins. The result was a delicious lunch, enjoyed by all the members of our team at all three locations.
 

The Big Green Egg is a ceramic cooker that uses natural charcoal and is known for quality heat retention, which helps food cooked inside of it retain moisture. It can be used to grill, roast, bake, smoke and cook at low and slow temperatures. It can cook anything from cookies, to bone-in meats, to rice pilaf. The Big Green Egg comes packaged with everything you will need to start cooking. On most models, that includes a nest, EGG Mates, premium natural charcoal, an ash tool, and an instant fire starter.

The Saber Grill is a stainless steel and uses propane, typically requiring 30% less gas than similarly styled grills. It cooks using Infrared technology and is known to heat in as little 10 minutes. It is designed so that grease drips off but does not cause flare-ups. It is also known for even heat distribution. Due to the multiple heating areas available on the main grill and the side burner, you can cook foods that require different heat at the same time.

Both the Big Green Egg and Saber Grills are only available from certified dealers, such as The Spa and Sauna Company. We have models on display at our three local showrooms, and if the model you are looking for is not on display, we can order it for you.

If you’d like to see the Big Green Egg in action, we will have a Big Green Egg EGGspert here this Saturday, May 26, 2018 from 10 a.m. to 2 p.m. cooking up samples for our guests at or Memorial Day Parking Lot Sale, which is our biggest sale of the year.

For more information about the BBQs offered at The Spa and Sauna Company, please visit https://spaandsauna.com/bbq-grills.

By Laura Varnon, Marketing Coordinator

The Spa and Sauna Co., spa manufacturer Sundance Spas, and the charity Wish for Our Heroes have teamed up to award a local veteran, Daniel Rogers, a free Sundance spa as a small thank you for his military service.

Daniel, a 30-year-old husband and father of two, is a 9-year member of the Nevada Army National Guard and has been on two year-long deployments overseas and a training mission in Haiti. During his mission in Haiti, his wife, Michelle Rogers, was pregnant with their daughter. During his first deployment, to Afghanistan, Michelle was pregnant with their son, who was born 5 days before Daniel returned home.

Wish for Our Heroes is “a national 501(c)(3), dedicated to providing resources to the “average” active-duty military member, in order to make their deployments a little easier, and to improve the quality of their family lives while home or during deployment,” according to their website.

“Sundance Spas also chose to partner up with Wish for Our Heroes because most of the donations goes to the cause. 100% of individual donations and 95% of corporate donations go directly toward granting wishes. They’re an amazing group and we couldn’t have asked for a better partner,” said James Choi, Channel Marketing Manager for Sundance Spas.  

Daniel is the first veteran in Reno and Nevada to be awarded a spa through the Hot Tub for Heroes program, which is the partnership between Wish for Our Heroes and Sundance Spas. So far, together the two organizations have donated spas (or are in the middle of the donation process) with 17 veterans nationwide, according to Garrett Guinivan, Mid-Atlantic and Rocky Mountain Chapter Director for Wish for Our Heroes.

Daniel, who is a military police officer, wrote in his application essay about his second tour, which was in Kuwait, “This one was much more difficult on the wife and the children, as the kids were older and they definitely missed me terribly. I am home now spending some much-needed time with my family, but still am ever ready to answer the call when it comes.”

On the spa delivery day, Daniel and Michelle both mentioned that they had never won any contents or something of this scale before. They are truly thrilled to have a hot tub now and have been using it several times a day, either before work or for some family time.

“It’s surreal that we have a hot tub in our backyard that we won for free,” said Michelle.

Daniel, a manager at a Walmart Distribution Center, said he initially signed up for the Guard years ago because he wanted something more in life. He returned home from his most recent tour in the middle of last summer.

“I have been rather fortunate in my military career and have not suffered any major physical trauma.” Daniel wrote. “I suffer from muscle aches and pains, but nothing too terrible, as some of my brothers and sisters in arms have. For me, a spa would be beneficial for me mentally. It would be a way to relax, sooth sore muscles, and get the family together to spend more quality time, that is not distracted by other mind consuming technologies.”[node:summary]

The Spa and Sauna Co. was pleased to participate in the program.

“We, at the Spa and Sauna Co., are very proud to be able to fulfill this Hot Tub for Heroes donation, granted in conjunction with the Wish for Our Heroes foundation and Sundance Spas,” said Spa and Sauna Co. Owner Scott Clark. “We are also incredibly grateful to Daniel for his Service to our country and the sacrifices he and his family have made during his deployments. We hope that Daniel and his family are able to enjoy years of relaxation, stress relief, and family bonding time from their new Sundance Hamilton.”

Wish for our Heroes encourages giving back to the community, something which Daniel already participates in.

“I am already pretty big in trying to give back to my community. For example, I work with the local Food Bank of Northern Nevada and volunteer time there to help them process food and get it out to families in the area. What I am most excited about is to combine one of my favorite hobbies with community outreach. Snowboarding is one of my favorite things to do, and this year, I have signed myself and my kids up for the Sky Tavern Junior Ski Program. This is a non profit organization that teaches kids how to ski/snowboard. It is 100% volunteer run. This year I will be volunteering as much time as I possibly can to this program, primarily as a snowboarding instructor; however, I will also be fulfilling any role that is required of me in order to make it work up there. A spa would make for a wonderful way to rebound after long days on the mountain in the winter time!”

We wish you continued enjoyment in your new Sundance Spa, Daniel!

By Laura Varnon, Marketing Coordinator

A hot tub will change your life for the better! There is nothing quite like soaking in hot water while enjoying the hydrotherapy massage of the jets. If you want to get the most use out of your hot tub and enjoy it to its fullest capabilities, we recommend choosing a hot tub that requires little maintenance, placing your hot tub near your house for easy access, and purchasing a cover lifting device for easier and faster covering and uncovering.

Here are some of the top reasons to use your hot tub:

1. To Relax Sore Muscles
2. To Enjoy Family Time
3. To Improve Your Sleep
4. To Relieve Stress
5. To Relieve Pain
6. To Warm Up Before a Workout
7. To Rejuvenate After a Workout
8. To Create a Private Retreat in Your Own Yard

As you can see, there certainly are many reasons to use your hot tub.

All you need to do is make the time for it. Once you build a 20-minute morning or evening soak into your daily routine, you will find that you feel better overall. It will become an essential part of your day.

Here are some things you can do to make sure you purchase a hot tub that you will use frequently:

1. Purchase a High-Quality Tub that features Excellent Massage
2. Make Sure Your Hot Tub is Energy Efficient, so it is Hot and Ready to Go All the Time
3. Make Sure it is Easy to Clean.
4. Make Sure it is Comfortable for You and Your Family
5. Make Sure there is No Chemical Smell and that the Water Care You Use Doesn’t Irritate Your Skin.

Acrylic hot tubs, plug-and-play hot tubs, and swim spas require little maintenance if small daily and weekly tasks, such as adding shock after every use, testing the water weekly, and keeping the filters clean.    

Click here for more information.

With these tips and tricks, we’re sure you will be a frequent hot tub user in no time! Enjoy!